You can track your order by logging into your account and viewing the order status. You'll also receive tracking updates via email once your order ships.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unused and in original packaging. Custom or personalized items cannot be returned unless defective.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can calculate shipping costs at checkout.
How can I contact customer service?
You can reach our customer service team via email at support@nepgift.com, through our contact form, or by calling us at +977-XXXXXXXXX during business hours.